Shipping policy

Shipping Policy

Processing Times

Orders are typically processed within 1–5 business days.

During holidays, launches, or promotional periods, processing times may be longer.

Shipping Times

Estimated shipping times vary based on destination and shipping method selected at checkout.

River Trail Outdoor is not responsible for carrier delays once an order has been shipped.

Tracking

Tracking information will be emailed once your order ships.

Lost or Stolen Packages

River Trail Outdoor is not responsible for lost or stolen packages marked as delivered by the carrier. Customers should contact the shipping carrier directly to file a claim.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may require additional shipping charges for reshipment.

International Orders

International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

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